Privacy Policy
At Conversational Portuguese, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Conversational Portuguese provides online Portuguese language lessons and educational resources to help learners build confidence through practical conversation.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us:
Email: info@conversationalportuguese.pt
Telephone: +351 932 151 234
Information We Collect
We may collect the following types of personal information:
- Your name
- Email address
- Telephone number
- Information you provide through our contact forms
- Details relating to lesson enquiries or bookings
- Website usage information collected through cookies and analytics
You choose whether to provide personal information, but some services may not be available without it.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange and manage Portuguese lessons
- Provide customer support
- Send information relating to your bookings
- Improve our website and services
- Maintain the security of our website
- Comply with legal obligations
We will only use your personal information for the purposes for which it was collected.
Marketing Communications
We will only send marketing emails if you have given us your consent or where we are legally permitted to do so.
You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Analyse website traffic
- Improve website performance
- Support essential website functionality
You can manage or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.
Google Analytics
We may use Google Analytics to collect anonymous information about how visitors use our website. This helps us improve our content and user experience.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device type
- Browser type
- General geographic location
This information does not identify you personally.
Contact Forms
When you submit an enquiry through our contact form, we collect the information you provide so that we can respond to your request.
We will not use your information for unrelated purposes without your permission.
How We Store Your Information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although we work hard to keep your information secure, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Sharing Your Information
We do not sell, rent or trade your personal information.
We may share information with trusted third-party service providers who help us operate our website or deliver our services. These providers are required to protect your information and only use it for the services they provide on our behalf.
We may also disclose information where required by law or to protect our legal rights.
Data Retention
We will only keep your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements.
When your information is no longer required, it will be securely deleted or anonymised.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us using the details provided above.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our services are intended for a general audience. We do not knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information where necessary.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or website functionality.
Any updates will be published on this page, and we encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@conversationalportuguese.pt
Telephone: +351 932 151 234